ELMNTL Consumer Health Data Privacy Policy
Last Updated: April 1, 2025
This Consumer Health Data Privacy Policy supplements the ELMNTL Privacy Policy (the “Privacy Policy”) and specifically addresses personal data defined as “consumer health data” (“CHD”) as relevant under applicable laws. Undefined capitalized terms herein shall have the meanings provided in our Privacy Policy.
Categories of Consumer Health Data Collected
Depending on how you interact with ELMNTL, we may collect the following categories of CHD:
- Individual health conditions, treatment, diseases, or diagnoses, provided by you during intake, questionnaires, or consultations.
- Social, psychological, behavioral, and medical interventions, collected through health history or optimization protocols.
- Health-related procedures, including IV drips, aesthetics services, and telehealth consultations.
- Use or purchase of prescribed medication through ELMNTL’s services.
- Bodily functions, vital signs, symptoms, or health measurements obtained during intake or service delivery.
- Diagnoses or diagnostic information, treatment plans, or prescribed medication from telehealth consultations and wellness plans.
- Gender-affirming care information as relevant to provided services.
- Reproductive or sexual health information collected through consultations or questionnaires.
- Genetic data, when voluntarily provided in health questionnaires.
- Information identifying a consumer seeking health-related services, gathered through registration, intake forms, or consultations.
Sources of Consumer Health Data
ELMNTL collects CHD from:
- Direct interactions with consumers (e.g., intake forms, telehealth consultations, questionnaires).
- Automated means during use of ELMNTL services or our digital platforms (e.g., website analytics, app interactions).
- In-store interactions (e.g., IV drips, aesthetics, wellness consultations).
Purposes for Collection of Consumer Health Data
Subject to applicable laws, we collect and use CHD for the following purposes:
- To deliver, personalize, and manage health optimization protocols, wellness services, telehealth, and aesthetics treatments.
- To analyze, improve, and optimize our services and customer experience.
- For targeted marketing and advertising conducted internally by ELMNTL.
- For research, commercial analytics, and product or service development using aggregated or de-identified data.
- To comply with legal obligations or protect ELMNTL’s rights, property, or safety.
How and Why We Share Consumer Health Data
ELMNTL does not sell or share your CHD with external advertising partners. We limit internal access and use CHD within our organization to:
- Provide consistent, high-quality service.
- Enhance products and consumer experiences.
- Conduct internal research, analytics, and development of commercial strategies using aggregated or de-identified data.
- Comply with legal obligations or enforce ELMNTL’s terms, policies, or rights.
- Manage and complete business transactions, mergers, or acquisitions involving ELMNTL’s business or assets.
Aggregate and De-Identified Data
We reserve the right to create aggregate or de-identified data from CHD and utilize it at our discretion for internal analytics, research, marketing, and commercial development.
How to Exercise Your Privacy Rights
You may have rights to access, correct, delete, or withdraw consent related to your CHD. You may submit requests by contacting us at findyourelement@liveelmntl.com. ELMNTL may contact you for further information necessary to verify your identity; however, we will never request sensitive personal or financial information, and no employee of ELMNTL will ask for your password.
If your privacy request is denied, you may appeal the decision by contacting us again at findyourelement@liveelmntl.com.
Updates to this Policy
We may periodically update this CHD Policy to reflect changes in our practices, applicable laws, or technology. Any significant changes will be communicated through our services or directly to you, where appropriate. The date of the latest update is indicated at the top of this policy.
Contact Us
If you have any questions or concerns about this CHD Policy or our privacy practices, please contact us at:
ELMNTL
Email: findyourelement@liveelmntl.com